Privacy Policy

Introduction

Ez-Era ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, create an account, or apply to our expert network.

Account Information

When you create an account, we collect the following information:

• Email Address: The email address you provide when signing up.
• Display Name: The name you choose to display on the platform.
• Account Date: The date and time you created your account.

Expert Application Information

When you apply to join our expert network, we collect the following information:

• Personal Details: First name, last name, email address, and optionally phone number.
• Professional Information: Industry category, specific expertise, years of experience, and professional credentials (licenses, certifications, degrees).
• Online Presence: LinkedIn profile URL and personal website (if provided).
• Application Content: Your motivation statement and availability information.
• Submission Metadata: Date/time of submission, source page, and IP address for security purposes.

How We Use Account Information

We use your account information solely for the following purposes:

• To provide and personalize your platform experience
• To send you important updates about our service and your membership
• To communicate about new features, content, and educational resources

How We Use Expert Application Data

Expert application data is used exclusively for the following purposes:

• Reviewing and evaluating your application to join our expert network
• Contacting you regarding your application status
• Verifying your professional credentials and experience
• Onboarding approved experts to our platform

Data Retention

We retain your data according to the following policies:

• Account Data: Retained for the duration of your membership or until you request deletion, whichever comes first.
• Expert Applications (Approved): Retained for the duration of your participation in our expert network, plus 12 months after termination.
• Expert Applications (Declined): Deleted within 90 days of decision, unless you request earlier deletion.

Data Storage and Security

Your information is securely stored in our database. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security audits.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or promotional purposes. Your information is used exclusively by Ez-Era for the purposes stated in this policy.

Third-Party Services

We use the following third-party services to operate our platform:

Cloudflare Turnstile

We use Cloudflare Turnstile to protect our forms from automated spam and abuse. When you interact with our registration or application forms, Turnstile may collect:

• Browser type and version
• Device characteristics
• IP address (temporarily)
• Interaction patterns to distinguish humans from bots

This data is processed by Cloudflare in accordance with their Privacy Policy. Turnstile is designed to be privacy-preserving and does not use cookies for tracking purposes.

Hosting & Infrastructure

Our website and backend services are hosted on Vercel. These services may process technical data (IP addresses, access logs) as part of normal operations. For details, see Vercel's Privacy Policy.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your information from our systems
• Opt-out: Unsubscribe from our communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise any of these rights, please contact us at the email address below. We will respond to your request within 30 days.

Cookies & Local Storage

Our website uses the following types of cookies and storage:

• Essential Cookies: Required for basic site functionality and security.
• Cloudflare Turnstile: Privacy-preserving challenge tokens for bot protection (not used for tracking).

We do not use advertising cookies, third-party tracking pixels, or analytics cookies that track your behavior across websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

zliptak@ez-era.com